1Data Controller

This Privacy Policy has been prepared by Teovento Travel Agency Turizm Ticaret LTD. ŞTİ as the data controller in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"). Our company has adopted the protection of your personal data as a fundamental principle and takes all necessary technical and administrative measures to ensure the security of your data.

• Company Name: Teovento Travel Agency Turizm Ticaret LTD. ŞTİ
• Trade Name: Teovento Yachting and Tours
• TÜRSAB Certificate No: 12451
• Address: Mahmutlar Mah. 212 sokak No: 23/27 Alanya Antalya
• Phone: +90 532 675 9029
• Website: alanyayachts.com

2Personal Data We Process

We may process the following personal data in order to provide our services:

• Identity information: First name, last name
• Contact information: Phone number and other information you share for communication purposes
• Reservation and service information: Yacht charter date, duration, number of guests, special requests and preferences
• Financial information: Information required to process payment transactions
• Technical data: IP address, browser type, device information, pages visited and duration (information automatically collected through cookies)

3Purpose of Personal Data Processing

We process your personal data for the following purposes:

• Creating and managing your yacht charter reservations
• Establishing and fulfilling contractual relationships
• Contacting you and responding to your requests and inquiries
• Improving service quality and increasing customer satisfaction
• Processing financial transactions and invoicing
• Fulfilling legal obligations (Tourism Establishments Regulation, tax legislation, etc.)
• Improving website functionality and user experience
• Marketing and promotional activities, provided that your explicit consent is obtained

4Legal Basis for Processing

Your personal data is processed based on the following legal grounds within the framework of KVKK Article 5/2:

• Performance of a contract: Your data necessary for providing yacht charter services is processed within the scope of the contractual relationship.
• Legal obligation: Your data is processed to fulfill our obligations arising from tourism legislation, tax legislation, and other relevant laws.
• Legitimate interest: Your data may be processed for our legitimate interests such as improving service quality, customer satisfaction, and conducting operational activities, provided that it does not harm your fundamental rights and freedoms.
• Explicit consent: In cases requiring explicit consent, such as marketing communications, your data is processed only with your approval.

5Transfer of Personal Data

Your personal data may be shared with third parties only to the extent necessary for the fulfillment of our services and within the framework of the conditions stipulated by KVKK:

• Service providers: Yacht owners, captains and crew, transfer service providers
• Payment institutions: Banks and payment infrastructure providers for secure payment processing
• Public institutions and organizations: With authorized public institutions and organizations within the framework of legal obligations (courts, tax offices, Ministry of Tourism, etc.)
• Business partners: Limited sharing with our business partners and suppliers to improve service quality

6Retention Period

Your personal data is retained for the period required by the processing purpose and in accordance with legal retention obligations. For example, financial records may be retained for 10 years due to tax legislation and commercial bookkeeping requirements. When the processing purpose ceases to exist or the legal retention period expires, your personal data will be deleted, destroyed, or anonymized in accordance with KVKK Article 7.

7Your Rights Under KVKK

Pursuant to KVKK Article 11, you have the following rights regarding your personal data:

• Learning whether your personal data is being processed
• Requesting information about processing if your personal data has been processed
• Learning the purpose of processing personal data and whether it is used in accordance with its purpose
• Knowing the third parties to whom personal data is transferred domestically or abroad
• Requesting correction of personal data if it is incomplete or inaccurate
• Requesting deletion or destruction of personal data within the framework of the conditions stipulated in KVKK Article 7
• Requesting notification of correction, deletion, or destruction to third parties to whom personal data has been transferred
• Objecting to the occurrence of a result against you by analyzing processed data exclusively through automated systems
• Requesting compensation for damages if you suffer harm due to unlawful processing of personal data

8Cookies and Technical Communication Files

On our website, cookies are used to improve user experience and obtain statistical information about site usage. Cookies collect technical information such as the number of pages visited, visit duration, browser type, and IP address. Your personal information is not collected through cookies without your explicit consent.

You can manage your cookie preferences from your browser settings, activate the option to decline cookies or receive a warning when cookies are sent. For more detailed information about cookie usage, please review our Cookie Policy page.

9Data Security

Our company takes all necessary technical and administrative measures in accordance with KVKK Article 12 to prevent unlawful processing and unauthorized access to personal data and to ensure secure storage of personal data. In this context, measures such as secure server infrastructure, encryption technologies, access authorizations, and employee training are implemented. However, due to the nature of data transmission over the internet, absolute security cannot be guaranteed.

10Policy Changes

Our company may update this Privacy Policy at any time due to compliance with legal regulations, service improvements, or operational requirements. The updated policy will take effect on the date it is published on this page. We recommend that you periodically review the policy to stay informed of changes.

11Contact

You can contact us for any questions, requests, and complaints regarding the privacy policy, the processing of your personal data, or to exercise your rights under KVKK:

• Company: Teovento Travel Agency Turizm Ticaret LTD. ŞTİ
• Address: Mahmutlar Mah. 212 sokak No: 23/27 Alanya Antalya
• Phone: +90 532 675 9029